Frequently Asked Questions
Under any circumstances, charges paid towards any
services are 100% Non-Refundable.
The project start day is considered from the day when
the client provides the entire project details. We
will not commence the project with partial or no
information
Your Project will only be valid for 1 month. It is our
work policy to mail you the first draft within 5
working days. Clients will be responsible for any
delay caused on their end if the delay exceeds 1 month
period then the project will be shelled without any
notice. If you want to reinstate the project then, you
should purchase a new plan.
Definitely, No! We avoid copy and paste content for
our valuable clients.
We provide the best Design and Concepts. If a client
has any Idea, Concept, Design, or Opinion, they must
inform or share with us prior to initializing your
work. In case a client desires to make changes
post-starting the project, then they will be charged
additionally at rates as discussed below.
All the revisions should be strictly conveyed through
email only at once, if it has been emailed then the
client can call and explain amendments.
Yes! We do Offer Custom services to clients who want
design services apart from our regular plans. Just
call our representative and state your requirement, we
will provide a custom quote for the same.
Our affordable plans are designed as per the regular
needs of every organization. If there are additional
demands from the Clients, then we reserve the right to
charge a price for the product/ service on a
proportionate basis.
For service costing less than Rs 2449/-, then the
client is under obligation to make 100% advance
payment In other cases, Clients have the option to
make a 50% down payment to start their project and the
remaining 50% can be paid during the project, before
the final handing.
Copyright ownership on the final design will be given
to the Client after the completion of the project.
The Company will only be held responsible for any loss
caused due to its negligence to the extent of the
amount paid by the client to the Company. Any other
losses in the name of ours will not be
entertained/refunded.
All the necessary documents and Project Files should
be Claimed within your Work duration. Blue Diamond
will not be held responsible for any claims made after
the closing of the Projects.
We revert all the inquiries within 36 working hours.
All the queries regardings the remarks/changes will be
done and completed within 2-4 working days.
Customer / Company should assign a single person to
contact regarding the projects by single phone number
and email address.
Yes, We are a registered private limited company